Why your business needs a professional e-mail

Creating a free e-mail account is easy, within minutes you can have yourCompany@gmail.com , but that doesn’t translate the professionalism expected by modern customers that become more tech savvy every generation. Who would you rather contact plumber1979@gmail.com or john@universal-plumbing.com ?

The image projected by a company can play a critical part on the customer’s decision making process. Let’s look at the common questions asked about business addresses to help you make the right choice for your business.

  1. Do customers really care how my e-mail looks like?
  2. Yes. Maintaining a professional image and establishing credibility are both very important to businesses of any size. In research commissioned by Verisign, researchers found that 92% of small businesses participating in the survey said that they feel a branded email makes their business look more credible. The risk of using a free email address (such as hotmail or gmail) is that your business may come across as unprofessional. A potential customer may not trust a business that doesn’t seem to care about its own brand image.
  3. How long does it take to set it up?
  4. Creating your business email address is very simple offered as part of our Website package. We will get your e-mail up and running in a matter of days, usually within 24 hours.
  5. How many email accounts can I have?
  6. As many as you need. Depending on your type of business you may want to have a range of email addresses. Having a set of different email addresses such as billing@[company name].com, info@[company name].com or support@[company name].com can help spread the workload for your staff and offer better service for your customers.

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